Privacy Policy
EFFECTIVE DATE: JULY 20, 2023
INTRODUCTION
SERVICE ROLODEX, INC. (“Company,” “we,” or “us”) respects and protects the privacy of all who visit WWW.SERVICEROLODEX.COM (“Website”). This Privacy Policy (“Policy”) is an agreement between Company and you as the user of the website (“You”).
In this Policy, Company informs you of the types of information we may collect from you or that you may provide when you visit our Website, to include any content, services, functionality, mobile applications, downloadable materials, templates or guides, and courses (“the Services”). If you do not agree with our Policy, your choice is to not use our Website. By accessing or using this Website, you agree to the Privacy Policy and the Terms of Use found here.
USE OF THIS WEBSITE BY PERSONS UNDER 18
Company intends only persons who are 18 years or older to use this website. Any general information provided by a person under the age of 18 and gathered (for example, through the use of cookies) during their visit may be used as indicated in this policy. Company is committed to protecting the privacy of children and has no intention of collecting personal data from persons under the age of 18. We encourage parents and guardians of persons under 18 to regularly check and monitor their children’s use of e-mail and other activities online.
Children Under 13.
Our website is intended for use by the general audience and we do not direct any content specifically towards children under the age of 13. If we learn or have reason to suspect a site user is under the age of 13, we will promptly delete any personal information gathered.
EFFECTIVE DATE & CHANGES TO PRIVACY POLICY
This Privacy Policy is effective as of July 3, 2023, and will remain in effect, but may be subject to change at any time. Changes are effective when they are posted to this website. Your continued use of the website, after any modifications or updates have been made, signify your acknowledgement and agreement to abide by the updated policy. If you do not agree with any changes we make, you should discontinue use. When required under applicable law, we will notify you of any changes to this Notice by posting an update on our Site or in another appropriate manner. This Privacy Policy only applies to activity and information collected on this website and does not extend to conduct outside of Company’s control. Nor does the Policy apply to information Company may collect from you outside of this website.
WHEN WE COLLECT INFORMATION FROM YOU
We may collect data and process data when you access our Website, fill out forms on our Website, register, make a purchase, sign up for our newsletter, respond to a survey, comment or post, surf the website, use or view our website via your browser’s cookies.
WHAT TYPE OF INFORMATION WE COLLECT FROM YOU
“Personal information” is information related to your identity and can therefore identify you.
Voluntary Information: When you visit our Website or use our Services, we may collect certain types of personal and other information from you. This includes your name, email address, mailing address, phone number, credit card information, age, or other information you provide to us. If you do not provide the requested personal information, you may not be able to access or use those features where such information is requested.
Automatic Data Collection: We also collect information automatically through cookies and other tracking technologies such as information about your internet connection, your IP address, traffic and location data, logs, and other information. The information we automatically collect helps us to improve our Website and deliver better service.
Click Stream Data: When you visit our website, we may also collect “click stream data” such as your server address or domain name. This information will enable us to analyze and better customize your visits. We may use click stream data for traffic analysis or e-commerce analysis of our website, to determine which features of our site are most or least effective or useful to you.
Do Not Track: We are strongly committed to not sharing personal information with third parties. Under this Privacy Policy, we may share your information only under particular situations, as described in this Policy. Because we protect all users in this manner, we do not change our behavior in response to a web browser’s “do not track” signal.
HOW WE COLLECT INFORMATION FROM YOU
We may also use cookies to gather information about your visits to our website and enhance your experience. Cookies are small strings of information that the website you visit transfers to your computer for identification purposes. Cookies can be used to follow your activity on the website and that information helps us to understand your preferences and improve your website experience. You can turn off all cookies, in case you prefer not to receive them. You can also have your computer warn you whenever cookies are being used. For both options, you have to adjust your browser settings (such as Chrome, Safari, Firefox, Internet Explorer, or other browser). There are also software products available that can manage cookies for you. Please be aware, however, that when you choose to reject cookies, this choice may limit the functionality of the website you visit and you may lose access to some of its features.
HOW WE USE YOUR INFORMATION
We will primarily use the personal information you provide and any general information we receive from you to provide products and services to you, including, but not limited to, the following three ways:
First, to provide you with the relevant products or services.
Second, to e-mail you information or materials about products, services, offers, and news we think might interest you. This information may relate to products, services, offers, and news by Company or its licensees, affiliates, or selected commercial partners. If you no longer wish to receive any e-mail communications from us, or if you want to modify your personal data or want your personal data to be deleted from our database, please email us at j@clickcallsell.com.
Third, to analyze visits to the website and learn about the interests of our visitors in the aggregate and also on a personal level to better understand your interests and needs, so we can improve our products and services and deliver to you the type of content, features, and promotions that you are most interested in.
PROTECTION OF PERSONAL & GENERAL INFORMATION
In order to protect both the personal information and the general information that we receive from you through our website, we have implemented various security measures, including use of a third party payment gateway to complete transactions.
Please keep in mind, however, that whenever you give out personal information online, there is a risk that third parties may intercept and use that information. While Company strives to protect your personal information and privacy, we cannot guarantee the security of any information you disclose online. By using this site, you expressly acknowledge and agree that we do not guarantee the security of any data provided to or received by us through this site and that any personal information, general information, or other data or information received from you through the site is provided to us at your own risk, which you expressly assume.
SHARING INFORMATION WITH THIRD PARTIES
Website Operator: This website is managed and controlled by ClickCallSell, LLC, located at 1531m Whitestone Rd, Spring Valley, CA 91977.
Disclosure to 3rd Parties: We do not sell, trade, or otherwise transfer your personal information or general information to third parties without informing you in advance. We provide some of our services through contractual arrangements with affiliates, services providers, partners and other third parties (collectively, “Service Partners”). Our Service Partners may use your personal information to operate our sites and to deliver their services. For example, your data may be transferred to website hosting partners and other parties who assist us in designing and operating the website, executing services (such as for prize fulfillment), or helping us analyze collected data. These parties will only use your data for the purpose of carrying out the work as agreed with us and will be required to keep the information confidential. We will encourage our Service Partners to adopt and post privacy policies. However, the use of your personal information by our Service Partners is governed by the privacy policies of those Service Partners and is not subject to our control.
Our service providers consist of the following:
- Calendly to collect names and emails for client and consultation booking and scheduling.
- Zoom to collect names and emails for appointment setting and event registration and access.
- XXXXXX to collect names and emails, and administer email marketing.
- XXXXXX to administer website services.
- XXXXXX to collect client payment information.
- XXXXXX to manage client and business relations and services.
Required Disclosures. Company will release personal or general information without your consent for security purposes, when required by law, or to prevent imminent harm to any person or entity. We will disclose personal or general information on receipt of a court order or subpoena, or to cooperate with a law enforcement investigation, which may include responding to requests and court orders from jurisdictions outside the United States. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful, as determined in our sole discretion. Release of your personal data for security purposes, as described in this agreement, to any person or entity under any circumstances shall be based on a determination made solely by us, exercising our own discretion, permission for which is expressly granted by you to us in accordance with this Policy.
Links to 3rd Parties. From time to time we may insert links to third parties on this website including links from partners that may use Company’s logo, name, or other identifying features as part of a co-branding agreement. This Privacy Policy does not extend to third party websites. The sites those links can take you to have their own separate privacy policies and, although we seek to protect the integrity of our site, Company is not liable for the content and activities of those sites. Your visits and access to such websites is at your own risk. Please note that those other sites may send their own cookies to users, collect data, or solicit personal information.
YOUR RIGHTS UNDER THE CCPA
The California Consumer Privacy Act (CCPA) gives consumers like you more control over the personal information that businesses collect about them. As a consumer, you have the right to:
- Know what personal information is collected about you;
- Know what personal information we sell or disclose to third parties;
- Opt out of the sale of your personal information. Company does not sell personal information as defined by the CCPA;
- Request we delete the personal information we have collected about you, subject to exemptions and exceptions by the law. You may submit a request for deletion by emailing us at j@clickcallsell.com; and
- Not be discriminated against after exercising your rights under the CCPA.
Verification
To process California data protection requests, we may need to obtain information to locate you in our records or verify your identity, depending on the nature of the request. In most cases, we will request information about you, which may include your name, email address, or other information. We may also request a signed declaration, under penalty of perjury, that you are who you say you are. We may request alternative information under certain circumstances and/or use third parties to help verify your identity.
Authorized Agents: Authorized agents may exercise California data protection rights on behalf of California individuals, but we reserve the right to verify the individual’s identity directly as described above. Authorized agents must contact us by submitting a request through email at j@clickcallsell.com, and indicate that they are submitting the request as an agent. We may require the agent to demonstrate authority to act on your behalf by providing signed permission from you. We may also require you to verify your own identity directly with us or to directly confirm with us that you provided the authorized agent permission to submit the reques
YOUR RIGHTS UNDER THE GDPR
The General Data Protection Regulation (GDPR) provides protection for residents across the European Union (EU). The GDPR applies to EU residents who visit our website. Under the GDPR, you have the right to:
- Know how and why your information will be collected before it’s collected;
- Know how and why your information will be collected after it’s collected;
- Have your information corrected if it is not complete or inaccurate;
- Have your information permanently deleted;
- Prevent your information from being processed or used;
- Move, copy, or transfer personal information from one data controller to another, in a safe and secure way, in a commonly used and machine-readable format. This also includes the right to have the data transferred directly from one controller to another without the data subject having to handle the data, where technically possible;
- Object to having your data processed by third parties without your consent;
- Prevent your information from being included in direct marketing databases; and
- You have the right to demand human intervention rather than allowing the algorithm to make decisions about your personal information.
DELETING OR MODIFYING PERSONAL INFORMATION
Subject to statutory exclusions, you have the right to request that we delete the personal information that we have collected about you. You may submit a request for deletion by emailing us at j@clickcallsell.com. We encourage you promptly to update your contact and personal information when it changes.
RIGHT TO OPT-OUT
If you have agreed to receive marketing material from Company and have consented to Company disclosing your information to third parties for marketing purposes, you have the right to opt-out at any time. If you no longer wish to be contacted for marketing purposes, please complete the following steps:
- Submit the Right to Opt Request Form via our CONTACT webform; and
- Disable the use of advertising cookies and other tracking technologies by clicking the “[XXX – Do Not Enable Cookies – XXX]” link in the website footer. You must complete this step on each browser and/or device that you use.
CONTACT INFORMATION
If you have any questions or comments relating to our website or this Privacy Policy, send an email to j@clickcallsell.com.
